Legal
Four documents, a support page and how to delete your account, written to be read. They cover the website and the TheJay apps for iPhone and Android.
Privacy statement
What we record about you, what about your network, and what is
deliberately not measured.
Terms and conditions
What it costs, what it does, who your music belongs to, and how you
cancel.
Data Processing Agreement
For the bookers, labels, promoters and — if you are an agency —
artists you record. Applies automatically.
Sub-processors
Who outside us can see anything, and why.
Support
Where you land, how fast, and what we do and do not fix.
Delete your account
How to close it, in the app or on the web, what is erased and what
is kept.
The short version
- Your music stays a hundred percent yours. No ownership, no share, no exploitation, no AI training on your masters.
- TheJay puts no trackers on your public pages. A fan clicking your smart link gets no cookie and leaves no IP address. A Spotify player on your artist page is Spotify's own, and loads with the page.
- A demo link does measure whether someone listened. Tell the recipient — that is your duty, and it is one sentence.
- The half that connects people is free for good: your profile, your bookings, your events and everyone on the lineup, working with an agency or a label, receiving demos, and inviting anybody.
- You pay only for what you choose, at checkout. Nothing is charged without it. Pro is €19,99 per workspace per month or €199 a year, ex-VAT, cancellable monthly. Studio — for an agency, a label or an event company — is €79 per organisation per month or €790 a year, five people included and €12 a month each after that, with thirty days free to start.
- There is no commission on any booking, on any plan. Only an organisation that signed a separate written agreement instead of a subscription pays a percentage, and it is agreed before it applies.
- Cancelling does not switch off your public pages. The links you gave thirty promoters keep working.
- AI is an optional add-on, not part of any plan. Without it every workspace has a small monthly amount for captions; over it TheJay falls back to the non-AI writer, and nothing is billed afterwards.
- Pro includes 50 GB of storage and Studio 100 GB. More is an optional add-on on Pro and Studio, from €2,99 per month, ex-VAT.
- Nothing you keep is ever deleted for being over your storage allowance; only new uploads wait until there is room again.
- Publishing to Instagram, Facebook, YouTube or TikTok works only once that platform has approved TheJay; Integrations shows which you can connect. Do not buy it for a platform that is not there yet.
- No SLA. Young software, small team, and we would rather say so than hide it.
- TheJay is for professionals aged 18 or over. You can close your account yourself, and it is erased seven days later.
Company details
TheJay is a platform operated by GoingDutch B.V., registered with the Dutch Chamber of Commerce under number 99940329. It is the party you contract with and the controller for your account data.
- Undertaking
- GoingDutch B.V.
- Trading as
- TheJay
- Chamber of Commerce (KvK)
- 99940329
- VAT number
- NL869197101B01
- Address
- Generaal Winkelmanstraat 127, 3769 EC Soesterberg, The Netherlands
- luc@going-dutch.com
The Dutch text is in all cases binding. This English translation sits alongside it for understanding.
Version 1.0 · —